Taiwan Mobile Co., Ltd
Taiwan Mobile Co. (TWM), founded in Feb. 1997, is a leading telecom operator providing mobile, fixed-line, cable TV, and broadband services. As a frontrunner in digital innovation, TWM is repositioning itself as a next-gen technology company that will lead the next revolution in the Telecommunications, Internet, Media & entertainment, and E-commerce (T.I.M.E.) sectors by implementing “6C” strategies – Coverage, Convergence, Content, Channel, Cloud, and CSR. As the 5G communications era has dawned, TWM officially launched its 5G services on July 1, 2020. It also launched a rebranding initiative to reinvent itself into a company advocating the brand spirit of “Open Possible.”
TWM will propel its transformation into a regional enterprise by following the 5“G”+ guidelines – Gift, Group, Grit, Green, and GSEA. Following these guidelines, TWM will leverage its in-house big data and massive user base (Gift), create more synergy with momo, AppWorks, Kbro, and the Fubon Group (Group), with sustainability in mind (Green), over a 10-to-15-year time horizon (Grit), to expand footholds in Southeast Asia (GESA).
Harnessing the Power of Connectivity and Technology
TWM continues to provide more popular services and experiences on its 5G platform and to expand its efforts to include more innovative applications and industries. By doing so, its users can experience the new applications enabled by 5G high-speed transmission anytime, anywhere. In particular, myVideo, MyMusic, and myBook are actively investing in quality content to grow and nurture the Streaming video. TWM has also expanded into the gaming market. It is collaborating with Riot Games to create a new business model for telecoms to serve as agents for video games and has partnered with NVIDIA Corp. to build the "GeForce NOW" cloud-based gaming platform. Additionally, by collaborating with Formosa Plastics Transport Corp., TWM has expanded into industrial and commercial 5G automated driving to accelerate its positive impact beyond that of a typical 5G operator. In Nov. 2021, TWM became the exclusive telecom distributor of the highly anticipated streaming service Disney+.
On Dec. 30, 2021, TWM officially completed the signing of a merger agreement with Taiwan Star Telecom Corp. Ltd. (T Star), setting a new milestone at a critical time for 5G development. Following the merger, TWM will emerge with 100MHz worth of spectrum on the 3.5GHz frequency band, the highest medium-frequency bandwidth capacity in the industry. It will also have 11,000 3.5GHz 5G base stations that will provide high quality 5G service to 90% of the population and cover 95% of Taiwan’s communication traffic.
Leading the Way in Sustainability in Telco
While TWM has retained its position as an innovative telecom, it also prides itself on its outstanding ESG efforts. Since joining the Global Enabling Sustainability Initiative (GeSI) in 2016, it has worked with ICT providers worldwide to achieve sustainability objectives. Adhering to its overarching principle of “Think Sustainably, Act Responsibly,” it further launched the project “Zetta Connected 2030” aligning with the 17 UN SDGs. TWM was selected for inclusion in the 2021 DJSI World for the fifth year for its strong ESG performance.
As we accelerate 5G development, TWM is especially committed to environmental governance. TWM has followed TCFD guidelines as the main framework for evaluating and managing corporate climate risk since 2018 and promoted five core strategies, of which “enhancing the ratio of green energy consumption” has been the top priority. Besides promoting in-house green energy power plants and purchasing green energy, TWM has also specified that 100% of energy consumption throughout the company will be from green sources by 2040. Additionally, TWM adopts science-based targets and aims to reduce Scopes 1 and 2 emissions by 30% and Scope 3 emissions by 15% by 2030 compared with a 2019 baseline, while striving toward a future goal of net-zero emissions.
TWM’s biggest goals in working toward the merger with T Star were to better integrate the 5G spectrum, make the deployment of base infrastructure for mobile communications more efficient, and take another step toward a low-carbon, sustainable future. Once this merger is completed, a 3G network and thousands of redundant 4G base stations will be eliminated, and those changes along with TWM’s smart, energy-saving systems will save 40 million kilowatt-hours in power consumption annually.
TWM is committed to offering enhanced customer experiences and improving people’s life with technology. Thus, looking ahead, TWM will further advance 5G technology and applications by leveraging thriving ecosystems, and in the meantime will continue the healthy momentum of its subsidiary momo, the e-commerce giant. TWM is accelerating its business transformation while keeping its sustainability promises to help shape a brighter future.
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